Behind the Barrel Byron Bay Privacy Policy

At Behind the Barrel we care about your privacy and value the personal information you share with us. Our privacy policy explains what personal data is collected and how this is used. By using our website and services you are consenting to the collection, use, and storage of this information in the ways disclosed below.

Information we collect

Behind the Barrel collects personal information necessary to deliver our services, products, and information to you or a booking agent on your behalf. If you use a booking agent to book with Behind the Barrel, Behind the Barrel will collect your personal information from the booking agent. Behind the Barrel collects personal information from individuals booking with Behind the Barrel, those applying for employment at Behind the Barrel, those who sign up to the Behind the Barrel newsletter database, and those who opt in to participate in a Behind the Barrel competition or event.

This personal information is submitted originally by you at your full permission either directly to Behind the Barrel or to a booking agent and includes but is not limited to: full name, address, email address, telephone numbers, country of origin, demographic, interest, or preference information, passport, insurance, and travel medical information, comments that you provide us and payment information which is collected via Stripe Payment Gateway for its online credit card transactions. You can access their complete Privacy Statement here.

How this information is used

We collect this information to provide you with our services and communications regarding Behind the Barrel products/purchases, email you with updates and news, respond to your inquiries or requests. Your information is stored on secure databases at secure addresses and protected from unauthorised access. You have the right to request to be removed from all Behind the Barrel databases at any time. Please email info@behindthebarrel.com au to be removed.

We do not sell information that you have submitted to us to any third party. If you are traveling on a Behind the Barrel product which includes sectors operated by one of our partners we may supply them with your first and last name to confirm your spot. We will not share any contact details e.g. email address or phone number. 

How card payment information is protected

Payment information is collected via Stripe Payment Gateway for its online credit card transactions and is subject to their Privacy Statement here.

Behind the Barrel collects Web Cookies

We use cookies to better understand how users interact with our websites and to understand what you are interested in, so we can personalise your experience. As you browse our website you will be asked if you consent to cookies being placed on your computer so that we can track website activity and interactions. Cookies allow us to better understand our customers through data analysis and also enable us to present you with retargeted advertising on other websites based on your previous interactions with Behind the Barrel. Collecting cookies is not the same as collecting personal data; cookies will not collect personal information such as your name, email address, postal address, or telephone number.

Display Advertising and Remarketing

We use the following Google Analytics Features: ‘Remarketing with Google Analytics and ‘Google Analytics Demographics and Interest Reporting. While you browse our website, Google Analytics collects additional data via Google advertising cookies. Google Analytics user and event data are retained for 26 months. If you do not want Google Analytics to collect this data while you are browsing our site, you can opt-out by installing the Google Analytics Opt-out Browser Add-on.

We use the data collected for Google Adwords and Facebook advertising for remarketing. If you would like to opt-out of Google Ad Words remarketing campaigns please email us the IP address you would like to exclude: info@behindthebarrel .com.au

Cross-Device Remarketing

Re-marketing Audiences collected by Google Analytics can be used across devices for Adwords if you have a google account and have opted in to cross-device remarketing (find out more about controlling your Ad Settings). Google associates your browsing history across multiple devices when you’re signed in to your Google account. You may then be served remarketing advertising when browsing on your desktop, mobile, or tablet. We do not have any access to your google account. This is kept private by
Google.

 

Can I change my information? Who can I contact?

If you would like to opt-out of newsletter communications or update your contact information on our newsletter database, please use the unsubscribe link in the email footer alternatively you can email info@behindthebarrel.com.au
If you would like to find out which information Behind the barrel holds about you please email info@behindthebarrel.com.au

 

Links to other sites

On the Behind the Barrel website, you may come across links to other sites that we think you may find useful or relevant based on the content you’ve been viewing on our site. We do try our utmost to ensure these sites are reputable, nevertheless, we can not be held responsible for the content or information collection policies of other sites, including any links included in our travelers’ reviews, message boards, or blog comments. If you find yourself on another website as a result of a link from the Behind the Barrel website, please review their privacy policy before providing any personal information.

 

Further questions /inquiries

If you have any further questions regarding the privacy of your personal information please email info@behindthebarrel.com.au